Privacy Policy

Last Updated: 2026-08-18

Privacy at a Glance

  • What we collect: Identity, payment, and device data.
  • Why we collect: To manage accounts, verify age, and prevent fraud.
  • Who sees it: Only our trusted service partners and legal authorities.
  • How long: Kept for the account life plus legal requirements.
  • Your control: Request access or deletion via our support team.

Introduction and Scope

This Privacy Policy outlines how atas handles the personal information of our users based in Malaysia. It applies to all services provided through our website and mobile application. This policy does not extend to third-party websites, services, or external links that you may visit after leaving our platform; we encourage you to review the privacy policies of any external site you access.

Personal Information We Collect

Account and Identity Data

We collect basic information provided during registration to create and maintain your unique player profile.

Verification Documents

To comply with "Know Your Customer" (KYC) requirements, we may collect identification documents to verify your age and identity.

Payment Data

Information necessary to process your deposits and withdrawals is collected via our secure payment gateways.

Gaming and Transaction Activity

We record your betting history, transaction logs, and game preferences to ensure fair play and account security.

Technical Data

We automatically collect IP addresses, browser types, device identifiers, and operating system details for security and optimization.

Support Communication

Records of your interactions with our customer service team are kept to resolve issues and improve our service.

How We Collect Data

We collect information through three primary channels:

  • Directly: Information you enter during registration, KYC uploads, and support requests.
  • Automatically: Data captured via cookies and server logs when you browse our site.
  • Third Parties: Information from our partner service providers, such as payment processors.

Why We Use Data

Your data is processed for the following essential purposes:

  • Account management and service delivery.
  • Processing financial transactions (deposits and withdrawals).
  • Age and identity verification to prevent underage gambling.
  • Detection and prevention of fraud, money laundering, and multi-accounting.
  • Personalizing your gaming experience.
  • Fulfilling legal obligations required for gambling operators.
  • Marketing communications (strictly only with your explicit consent).

When We Share Data

We do not sell your personal data to third parties. We only share information with:

  • Service Providers: Payment processors, identity verification services, and technical infrastructure providers.
  • Legal Authorities: When required by applicable law or to respond to lawful requests from regulatory bodies.

How We Protect Data

We employ robust security measures to protect your information, including:

  • High-level encryption for data in transit and at rest.
  • Strict internal access controls (Need-to-Know basis).
  • Isolation of sensitive payment data from general account logs.
  • Continuous monitoring for suspicious activity and potential breaches.

Cookies and Tracking

We use cookies to enhance your experience and ensure site security. For a detailed explanation of how we use tracking technologies, please visit our Cookie Policy.

Your Rights

You have several rights regarding your personal data. You may exercise these by contacting our support team via the channels available on this site:

Access & Portability

Request a copy of the personal data we hold about you.

Correction

Request the update of inaccurate or incomplete information.

Deletion

Request the removal of your data, subject to legal retention rules.

Objection & Withdrawal

Object to certain processing or withdraw consent for marketing.

Note: Certain data must be retained even after account closure to satisfy gambling regulations and anti-money laundering laws.

How Long We Retain Data

We store your personal information for the duration of your active account lifecycle. Once an account is closed, we retain necessary data for the timeframe required by applicable law in Malaysia to ensure regulatory compliance.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, we will take immediate action to close the account and void any associated winnings. Parents or guardians who suspect a minor is using our platform should report this immediately via our support page.

Cross-Border Transfers

To provide a global standard of service, some of our technical and payment providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published directly on this page. We encourage users to regularly check the "Last Updated" date at the top of this page to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the official channels listed on our Support Page.